Privacy & your enquiry.

What you share

Our enquiry form asks for your name, email, optional phone number and location, the service you need and your message. Please don’t include passwords, payment details or sensitive personal information.

How your enquiry is used

We use these details to discuss your enquiry and prepare a relevant proposal. We do not add you to marketing lists through this form. Form submissions are stored in a private database accessible to authorised administrators through our password-protected leads dashboard. We keep your enquiry, contact consent, follow-up status and internal notes. When you arrive through a promotional link, the form can also save the campaign page and UTM source, medium and campaign labels supplied in the URL so we can understand where the enquiry came from. A hashed connection identifier is used to limit automated submissions. Where email delivery is configured, your enquiry is also sent to our designated enquiry inbox. When you choose WhatsApp, the details you enter are included in a message draft; you decide whether to send it.

WhatsApp and hosting

WhatsApp is a third-party service with its own privacy terms. Our hosting provider may process standard security and access logs. We use a short-lived session cookie for form security and rate limiting. Fonts are requested from Google Fonts, which receives connection information such as your IP address.

Retention and your choices

Enquiries remain in our private lead database until removed by the business administrator. Popup forms and promotion forms use the same enquiry process and may record the form source. We review enquiry records periodically and retain enquiry correspondence only as needed to discuss your request, manage a customer relationship or meet applicable obligations. You can ask us about access, corrections or deletion by emailing [email protected] or contacting +91 7017655114 on WhatsApp. We review requests in the context of any ongoing work and applicable retention requirements.